Customer Support
Support Hub
Raise a support ticket, find app guides and video tutorials for your solar and battery system.
Need Help? Raise a Support Ticket
Log in to our Customer Portal to raise a support ticket. Our team will respond within 24 hours.
App Guides & Video Tutorials
Learn how to set up and use the monitoring app for your solar, battery or EV charger system. All videos are from official manufacturer channels.
Fox ESS
Monitor your Fox ESS inverter and battery system. View real-time generation, consumption, and battery state of charge. Set charge/discharge schedules and manage time-of-use tariffs.
Manufacturer Support
Tesla
The Tesla app lets you monitor your Powerwall, solar panels and energy usage in real time. Set backup reserve levels, enable Storm Watch, go off-grid, and manage time-based control to maximise savings.
Manufacturer Support
MyEnergi
Control and monitor your Zappi EV charger, Eddi power diverter and Libbi battery. View solar generation, set charging modes (Eco, Eco+, Fast), and manage energy schedules.
Manufacturer Support
Solis
SolisCloud provides real-time monitoring for your Solis inverter. Track generation, grid import/export, battery levels and system health. Set up alerts and view historical performance data.
Manufacturer Support
Sunsynk
Monitor your Sunsynk hybrid inverter and battery system. View energy flows, set charge/discharge times, configure grid export limits and monitor system performance remotely.
Manufacturer Support
SolarEdge
mySolarEdge shows panel-level monitoring so you can see exactly how each panel is performing. View generation, consumption, savings and system health. Set up backup reserve and Weather Guard.
Manufacturer Support
Your installer must register your system first. Check your email (including spam) for an invitation from SolarEdge to set up your login credentials.
Still Need Help?
Our team is here to help. Raise a support ticket through the Customer Portal or give us a call.